SHIPPING DELIVERY GUIDELINES
Place your order by 2:30 p.m. EST and it will ship that day. Shipping times for special orders, equipment, furniture and drop ship items will vary.
Items ordered together may be delivered separately, so please wait one additional day before calling concerning shortages.
U.S. Postal Service Priority Mail is used for orders sent to APO, FPO and U.S. possessions. Please allow up to 30 days for orders sent to APO and FPO addresses.
Orders sent via air (domestically or internationally) will incur additional charges if hazardous materials are contained. Hazardous materials require special packaging and documentation. Items determined to be hazardous by the Department of Transportation include: nail acrylics, removers, glue, gels, developers, aerosols and products containing alcohol. Orders need to be packed before actual charges can be determined. We cannot ship hazardous materials via USPS Priority Mail.
Note visible damages on delivery receipt; concealed damages must be reported within three days of delivery.
FREIGHT DELIVERIES
Freight charges cover tailgate delivery to a commercial address only. Allow extra time for freight deliveries.
Tailgate delivery means that the truck will pull up in front of your business and open the back of the truck. You are responsible for taking the shipment off the truck and carrying it inside.
The following services are available for an additional fee on truck shipments:
LIFT GATE SERVICE - $100
- The freight company will bring a truck with a lift gate.
- Truck driver will not carry the item into the business.
- It is your responsibility to carry the item inside.
INSIDE DELIVERY - $100
- Truck driver will help carry the item inside.
- Inside delivery does not include carrying the item upstairs or downstairs. (Carrying the item upstairs or downstairs is not available.)
- If you do not have a loading dock, you must pay for Lift Gate Service in addition to Inside Delivery.
LIMITED ACCESS - $100
- The freight company has challenges getting to the location and takes longer to navigate.
- Includes areas that have limited access locations, gated areas, commercial establishments not open to walk in public.
- Some examples may include, hotels, hospitals, schools, etc.
RESIDENTIAL DELIVERY - $100
Any delivery to your home or home-based business.
REFUSED PACKAGES
All refused or returned packages are subject to a $25 fee with the exception of packages delivered via common carrier (truck/freight) in which actual freight charges are applicable.
SHIPPING RATES
Free Shipping on all orders to the continental US.
Shipping fees exclude freight deliveries.
Actual freight applicable on any discounted order.
** Contiguous U.S. only. Orders to AK, HI, U.S. possessions and international will have actual freight applied.
APO, FPO & P.O. Box are sent U.S. Postal Service Priority Mail. Rates quoted based on order weight and contents. Hazardous materials cannot be sent to an APO or FPO address.
Call 800.362.6245 for air rates.
SDS
We provide free Safety Data Sheets. CLICK HERE to request your SDS.
Canadian Shipping Policy
Please contact us via phone or email for our details on shipping to Canada.
Shipping Rates
| Order Total | Ontario Province | All Other Provinces |
|---|---|---|
| $0.00 - $99.99 | $30.00 | $42.00 |
| $100.00 - $149.99 | $42.00 | $55.00 |
| $150.00 - $199.99 | $45.00 | $67.00 |
| $200.00 - $499.99 | 25% of order value | 35% of order value |
| $500.00 + | 20% of order value | 28% of order value |
Customers are responsible for all taxes, duties and broker fees at time of delivery.
Orders in USD.
Excludes furniture and orders shipping via truck.
Additional charges for hazmats and air shipments.